Shipping policy

Shipping Policy

Order Processing Time

  • All orders are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation.

  • You will receive a notification via email or SMS once your order has been shipped.

  • During high-volume sales periods or festive seasons, processing times may experience slight delays.

Domestic Shipping Rates and Estimates (Pakistan)

  • We offer reliable nationwide delivery across all major cities and towns in Pakistan.

  • Standard delivery typically takes 3 to 5 business days from the date of dispatch.

  • Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

  • Once your order has shipped, you will receive a tracking number along with a link to our courier partner's website.

  • Please allow up to 24 hours for the tracking information to become active in the courier's system.

Incomplete or Incorrect Addresses

  • Please ensure your delivery address and contact number are completely accurate at checkout. Sadeez is not responsible for delayed or returned parcels due to incorrect or incomplete shipping details provided by the customer.

Missing or Delayed Parcels

  • While our courier partners strive for timely deliveries, unforeseen weather conditions or logistical hurdles may occasionally cause delays.

  • If you haven’t received your order within 7 days of receiving your shipping confirmation email, please reach out to our support team at support@sadeez.com or contact us via WhatsApp at +92 332 5003615 with your order number, and we will promptly investigate the issue.