Exchange Policy
We want you to love your Sadeez outfit. Enjoy our transparent, customer-first 7-day hassle-free exchange policy.
7-Day Easy Exchange
Request an exchange within 7 days of receiving your parcel. No complicated paperwork required.
Size Swaps
If the fit isn’t perfect, effortlessly swap between Small, Medium, or Large sizes.
100% Free Replacements
In the rare event of a defective piece or incorrect item, we replace it at zero extra cost.
1-Step WhatsApp Process
Simply message our WhatsApp support desk at +92 332 5003615 to initiate your exchange.
How to Initiate an Exchange in 3 Simple Steps
Message on WhatsApp
Send your Order ID along with clear pictures of the item and reason for exchange to +92 332 5003615.
Quick Verification
Our care team verifies your request within 24 hours and arranges doorstep courier pickup or dispatch.
Replacement Delivered
Your replacement suit is dispatched straight to your doorstep within 2–4 working days.
✅ Eligible for Exchange
- Size issues (too tight or too loose).
- Item is unworn, unwashed, and unstitched alterations have not been made.
- Original tags, polybags, and packaging remain intact.
- Manufacturing defects or wrong design received.
- Request initiated within 7 days of parcel delivery date.
❌ Non-Eligible Items
- Items that have been worn, washed, stained, or perfumed.
- Items missing original tags or packaging.
- Customized stitching or tailor-modified outfits.
- Requests received after 7 days of delivery.
- Items marked as Final Clearance or Flash Sale.
Ready to Request an Exchange?
Our friendly customer care team in Islamabad is ready to help you find the right fit and arrange your exchange right now.